Accessibility Notice

At Birnie Plumbing and Drains, we endeavor to promote the principles of independence, dignity, integration, and equality of opportunity for people with disabilities. We welcome:

Service Animals
Support People
Assistive Devices

Please note that our office facility may not be fully accessible to the needs of an individual with a disability. Should you require assistance, please call us at 905-578-4659 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

As our building does not always accommodate all accessibility needs, and is not intended for general public use, we are willing to schedule a service call at a location that would be convenient to provide the products or services you require. Until further notice, at this time we currently do not have onsite accommodations for:

Wheelchairs or individuals needing assistance with stairs
Individuals who have a hearing impairment as it relates to communicating with sign language (paper & pencil / electronic mail will be accommodated)

Policy Documents

Accessibility Notice

Accessible Customer Service Policy

Customer Feedback

Birnie Plumbing & Drains welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns. Customers who wish to provide our team with feedback on the way Birnie Plumbing & Drains provides goods or services to people with disabilities can provide feedback in the following ways:

Calling us at 905-578-4659
Emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Visiting us in person at our Stoney Creek office location
Completing our online feedback form (see form on this page)

Compliance Report

Our company is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and maintaining compliance with all applicable accessibility standards, including the completion of the Government of Ontario's Accessibility Compliance Report. To request a copy of our most recent Accessibility Compliance Report, please call 905-578-4659 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .

THE BIRNIE AND SONS PLUMBING GUARANTEE

WHEN YOU CHOOSE BIRNIE & SONS PLUMBING FOR YOUR HOME'S PLUMBING NEEDS IN MISSISSAUGA, ONTARIO, YOU CAN BE SURE OF A BEING PROVIDED WITH A 1ST CLASS LEVEL OF SERVICE THAT YOU'LL BE MORE THAN SATISFIED WITH.

1. Trusted For 100 Years

We've been family owned and operated for 100 years and have delighted tens of thousands of our fellow residents with ouр expert and professional plumbing services.

2. Clear, Up-Front Pricing

Enjoy the benefit of being able to make a fully informed decision, with our up front quotations that are calculated on an individual per job basis.

3. Fully Licensed and Insured

Birnie & Sons Plumbing are completely licensed and insured for all your plumbing needs in Mississauga, Ontario.

4. Written Warranties

Birnie & Sons Plumbing' expert workmanship is fully backed by a written warranty for your total peace of mind.

5. Rapid Response - 24/7

With our plumbers available and on call 24/7, and with GPS we send you the nearest available plumber so you can be sure of a rapid response when you have a plumbing emergency.

6. Convenient Service Calls

We understand the importance of punctuality, so we'll always strive to be with you as soon as possible and you'll always know when your plumber is on their way.

what people say about us

The service man was very respectful and kind. He did the repair in under 90 minutes. The serviceman arrived on time. I really liked that they wore shoe covers. That is a customer care feature that really stood out in my mind.
— A Jones —
We noticed water and sewage coming up the laundry room drain so we called them and they came within a day to fix the problem. Very hospitibal men and humourous too. I would call them again if I had a problem.
— C Mountain —
Water was coming out of our basement shower. Birnie & Sons staff came within short time after call and performed video inspection. Located the blockage and removed tree roots in efficient manner. Problem solved and fixed in a short time.
— R Irvine —
He was on time (as we all know a rare thing in the service industry) he was friendly, and super fast. The price was great and the best part... he took away the old toilet and all the cardboard from the new one! He left me no mess to clean up! You have to love that!
— L Lefrancois —